Frequently Asked Questions
Everything you need to know about your Sabbi experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for item-specific advice.
What payment methods do you accept?
Sabbi accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
How should I care for my Sabbi garments?
To maintain the quality of our fabrics, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are also printed on the internal label of every garment.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.